// Custom AI
Custom AI Software Development
Custom AI software development is for the problems an off-the-shelf tool can't solve: your data, your workflow, your accuracy and cost constraints. We build bespoke AI features and systems, from LLM-powered workflows and RAG over your knowledge base to fine-tuned and custom models, and we engineer them to hold up under real production load.
Is this you?
- Off-the-shelf AI tools don't fit your data, domain or workflow.
- You need AI embedded inside your own product, not a third-party SaaS bolted on.
- Accuracy, latency or data-residency requirements rule out generic solutions.
What you get
Bespoke AI features
LLM workflows, classification, extraction and assistants built into your product and tuned to your domain.
RAG over your knowledge
Retrieval pipelines that ground answers in your specific, changing data, with the evaluation to prove they're accurate.
Custom and fine-tuned models
When volume and proprietary data justify it, models trained for your narrow task and deployed in your environment.
Production engineering
Evals, guardrails, monitoring, caching and model tiering so the system is accurate, observable and affordable to run.
How we work
- 01
Define and de-risk
We identify the riskiest assumption and build a thin slice behind evaluation to test it before committing.
- 02
Build the system
Typed, tested, documented code with the AI components wired into clear interfaces, not a black box.
- 03
Measure and harden
Accuracy, cost and latency are measured continuously; guardrails and fallbacks handle the cases the model gets wrong.
- 04
Deploy and own
We ship to production, monitor real behaviour, and keep tuning the system against what it actually sees.
// FAQ
Frequently asked questions
When the off-the-shelf tool doesn't fit your data, domain or workflow, when AI needs to live inside your own product, or when your accuracy, latency or data-residency requirements rule out generic SaaS. If an existing product already solves your exact problem, buying it usually beats building.
Rarely. Most custom AI software is built on existing models via APIs or fine-tuning, with the custom work being the retrieval, the guardrails, the evaluation and the integration into your product. We only train bespoke models when proprietary data and volume genuinely justify the cost.
We build evaluation suites that score the system against real examples, run them continuously, and gate changes on them so a regression is caught before it reaches users. Guardrails and fallbacks handle the cases the model gets wrong, and a human stays in the loop where mistakes are costly.
You do. We deliver typed, tested, documented code and deployment you can run yourself, with no lock-in to us. The whole point of custom software is that it's yours.
Got a problem no off-the-shelf tool fits?
Describe it. We'll design custom AI that fits your data, your workflow and your budget.